PRIVACY POLICY
At SouledThreads, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, souledthreads.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
SECTION 1 - INFORMATION WE COLLECT
We collect two types of information from you:
1.1 Personal Information
When you interact with us, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
1.2 Non-Personal Information
We may also collect non-personal information automatically, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view on our site
- Time and date of your visit
SECTION 2 - HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and updates.
- Respond to your inquiries, requests, or customer service needs.
- Improve our website, products, and services.
- Send promotional emails (only if you opt-in to receive them).
- Prevent fraudulent transactions and enhance security.
- Comply with legal obligations.
SECTION 3 - SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to others. However, we may share your information with third parties in the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or performing other business-related functions.
3.2 Legal Compliance
We may disclose your information when required by law or to protect our rights, property, or safety.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
SECTION 4 - COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files placed on your device that help us understand how you use our website.
4.1 Types of Cookies We Use:
- Essential Cookies: Necessary for the functioning of our site.
- Analytical Cookies: Help us analyze website traffic and improve user experience.
- Marketing Cookies: Used to deliver personalized advertisements.
You can manage your cookie preferences through your browser settings.
SECTION 5 - DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
SECTION 6 - YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the information we hold about you.
- The right to correct or update your personal information.
- The right to request the deletion of your data (subject to legal obligations).
- The right to opt-out of receiving promotional communications.
To exercise these rights, please contact us at souledthreads@gmail.com.
SECTION 7 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
SECTION 8 - CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any changes constitute acceptance of the updated Privacy Policy.
SECTION 10 - CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: souledthreads@gmail.com